Office support, without the journey.
Get help with printer drivers, print settings and scanning on your computer, together with an L.APS technician.
No customer account needed
A computer helper is required
Only approve a technician you trust
Need an on-site repair? Request a service visit.
Start with your technician
Contact our team first. Open the support helper only when your technician asks you to.
Use the computer that needs help. For a phone or tablet, contact our team first.
Technician portal
Open the QR code on your PC. Scan and approve it from the Staff Portal on your signed-in phone. Confirm customer consent before connecting.
Customer approval is required. Keep technician accounts and session credentials private.
Support in three steps
Stay at your computer throughout the session.
- 01
Open the helper
Download and open the helper your technician provides.
- 02
Approve the connection
Stay at your computer and approve your L.APS technician.
- 03
Disconnect when finished
End access in the helper. Closing this webpage does not end a session.
Close private documents before sharing your screen. Enter passwords yourself and ask to pause support when needed. Privacy policy
Need a hand getting started?
Message our service team on Telegram.